Our Microsoft 365 solutions for the public sector
Local governments and public organizations want to enhance collaboration among employees, improve accessibility, and further develop their digital services. Through framework agreements and specialized procurement partners in the Netherlands and Flanders, you gain access to the Microsoft 365 expertise and solutions from 365 Angels. From consultation and analysis to implementation, adoption, and management.
Why purchase through a framework agreement?
Through framework agreements, governments and public organizations can easily utilize the specialized Microsoft 365 services of 365 Angels. In Belgium and the Netherlands, we collaborate with various purchasing and execution partners. 365 Angels remains responsible for consulting, implementation, adoption, and guidance.
Get started quickly
Avoid time-consuming procurement processes and use an existing purchasing route. This way, your organization can move quickly and start projects when needed.
Correct and transparent
Purchasing is conducted in accordance with the terms of the relevant framework agreement. This provides clarity about the process and helps public organizations acquire services in a correct and transparent manner.
One trusted approach
Regardless of the chosen procurement route, you collaborate with 365 Angels as a specialized Microsoft partner for communication, collaboration, and digital transformation.
How does the procurement process work?
Whichever framework agreement or procurement route you use, the process with 365 Angels remains simple. We start with your request, collaborate to develop a suitable solution, and then guide the implementation. The administrative contract award is handled through the relevant procurement partner in the Netherlands or Flanders.
Step 1 — Introduction and Exploration
During a non-binding consultation, we discuss your challenges, objectives, and ambitions. Together, we will determine which services, products, or pathways best suit your organization.
Step 2 — Proposal and alignment
Based on the exploration, we develop a suitable proposal with a clear scope, approach, and expected outcomes.
Step 3 — Order via your purchasing route
After approval, the assignment is administratively processed through the framework agreement or purchasing partner utilized by your organization.
Step 4 — Execution by 365 Angels
Our consultants guide your organization through the agreed services, from analysis and advice to implementation, adoption, and support.
Step 1 — Introduction and Exploration
During a non-binding consultation, we discuss your challenges, objectives, and ambitions. Together, we will determine which services, products, or pathways best suit your organization.
Step 2 — Proposal and alignment
Based on the exploration, we develop a suitable proposal with a clear scope, approach, and expected outcomes.
Step 3 — Order via your purchasing route
After approval, the assignment is administratively processed through the framework agreement or purchasing partner utilized by your organization.
Step 4 — Execution by 365 Angels
Our consultants guide your organization through the agreed services, from analysis and advice to implementation, adoption, and support.
Which Microsoft 365 solutions are available through our framework agreements?
Through our framework agreements and purchasing partners in the Netherlands and Flanders, public organizations can utilize the specialized Microsoft 365 solutions from 365 Angels. From modern Teams Telephony and optimal accessibility to insights into service delivery. Our solutions help organizations collaborate more intelligently, be more accessible, and continuously improve their services.
365 Phone Connect
Modernize your telephony environment with Microsoft Teams. 365 Phone Connect supports public organizations in the transition to a flexible, future-proof telephony solution that seamlessly integrates with Microsoft 365.
More information365 Phone Flow
Improve the accessibility of residents, customers, and employees with intelligent call flows, queues, menu options, and contact center functionality. Ideal for public services and customer contact environments.
More information365 Phone Insight
Gain insight into accessibility, wait times, call handling, and service delivery. With dashboards and reports, 365 Phone Insight supports data-driven decision-making and continuous optimization.
Lees meerWhy public organizations choose 365 Angels
365 Angels combines deep Microsoft 365 expertise with extensive experience in the public sector. As a result, we understand not only the technology but also the organizational challenges around accessibility, collaboration, service delivery, and digital transformation.
Schedule a meetingExperience in the public sector
Our consultants assist public organizations with issues related to communication, telephony, adoption, and digital transformation.
Specialized in Microsoft 365
We focus exclusively on solutions within the Microsoft ecosystem. This allows your organization to benefit from up-to-date knowledge, proven approaches, and specialized guidance.
Human and Technology
Successful change isn't just about technology. That's why we dedicate equal attention to users, processes, and adoption as we do to the technical implementation.
From strategy to execution
Whether it's an exploratory analysis, a Teams Telephony project, or the optimization of an existing environment: we guide organizations from the initial idea to lasting results.
Collaborate through the partner that suits you
Available in Belgium and the Netherlands
365 Angels collaborates with specialized procurement and technology partners, each bringing their own expertise, network, and strength.
Whether the appropriate route is through SoftwareOne (C-smart), HET IT, Protinus, Gamma, or ICT NML: the strength lies in the combination. Our partners facilitate the suitable procurement and collaboration route, while 365 Angels delivers specialized Microsoft 365 expertise, implementation, adoption, and guidance. This way, you choose the route that fits your organization without compromising on quality service delivery.
Software One
SoftwareOne combines in-depth knowledge of Microsoft and cloud with extensive experience in software licensing, contracts, and public organizations. A strong choice when Microsoft technology, licensing issues, and cloud transformation converge.
Ready to get started?
Do you want to discover which Microsoft 365 solutions best suit your organization?
Our specialists are happy to collaborate with you on accessibility, Teams Telephony, contact center functionality, and digital collaboration. Together, we determine which solution fits best and through which framework agreement or purchasing partner your organization can most easily acquire it.
THE IT
HET IT combines access to existing procurement routes with a personal, practical approach. This creates a direct line between the organization, procurement partner, and 365 Angels, allowing for customization and direct collaboration.
Frequently Asked Questions
Do you have questions about purchasing Microsoft 365 services through a framework agreement? Below, we answer the most frequently asked questions about our services, approach, and procurement routes.
Yes. Depending on your organization and the desired services, you can work directly with 365 Angels or use an available framework agreement or purchasing route through one of our partners. Together, we will determine which route best suits your situation.
That depends on your organization, the scope of the assignment, and the framework agreement you can utilize. If the desired services can be obtained within an existing framework agreement, this can significantly simplify the procurement process.
365 Angels collaborates with various procurement and technology partners, including SoftwareOne (C-smart), HET IT, Protinus, Gamma, and ICT NML. Each partner brings their own expertise, network, and procurement capabilities. Together, we determine which route best suits your organization.
Depending on the specific framework agreement, you can procure various services and solutions from 365 Angels. Consider Microsoft Teams Telephony, 365 Phone Connect, Flow and Insight, contact center functionality, and services related to implementation, adoption, and optimization.
No. Teams Telephony is an important specialty, but 365 Angels assists organizations more broadly with communication, collaboration, and digital transformation within Microsoft 365. We focus on technology, processes, and user adoption.
Certainly. We would be happy to start with a no-obligation conversation in which we discuss your situation, challenges, and objectives. We will then advise on the appropriate solution and the most suitable procurement route.
Yes. Our consultants assist public organizations with issues related to accessibility, telephony, collaboration, adoption, and digital transformation. We combine Microsoft 365 expertise with a focus on organization, processes, and users.
That depends, among other things, on the framework agreements your organization can utilize, the desired services, and the nature of the assignment. Together, we map out the possibilities and determine which route fits best.
Yes, the applicable rules and conditions remain in effect. The specific options available to you depend on your organization, the relevant framework agreement, and the nature and scope of the assignment. An existing framework agreement can significantly simplify the procurement process.
Protinus IT
Protinus IT operates as an independent IT broker and has extensive experience with large framework agreements. This makes Protinus strong in complex procurement issues where flexibility, transparency, and access to a broad partner network are important.
Gamma Communications
Gamma supports organizations in making ICT services accessible and organized through framework agreements and partnerships. Combined with the Microsoft 365 expertise of 365 Angels, a practical route from procurement to implementation and management emerges.
ICT NML
ICT NML combines knowledge of ICT infrastructure and services with a practical approach to integration and management. Together with 365 Angels, a strong combination emerges of technology, Microsoft 365 expertise, and organizational support.